Comments on: Stay Away From UtilityOne http://www.kevinyank.com/blog/archives/stay-away-from-utilityone an unfortunately-named geek living Down Under Fri, 09 Jan 2009 23:21:03 +0000 http://wordpress.org/?v=2.7 hourly 1 By: Aimee http://www.kevinyank.com/blog/archives/stay-away-from-utilityone/comment-page-1#comment-68191 Aimee Mon, 03 Dec 2007 11:47:11 +0000 http://www.kevinyank.com/blog/archives/stay-away-from-utilityone/#comment-68191 utility one connected all of my utilitys to my new home i found them to be very helpful. i was not familiar with the companies that they would connect me to and i voiced my uncertanties, they were nice enough to send me an e mail regarding all the details and special offers going on with the companies that they would connect me to if i was to accept their free help. the email was very easy to understand for someone who doesnt know that much about this sort of thing. i do not regret letting utility one connect my utilities as i am very happy with the companies that they have connected me to,and am glad i did not have to ring up all the different companies and get everything connected myself. i would recommend to those who need their utilities connected to use utility ones free service. utility one connected all of my utilitys to my new home i found them to be very helpful. i was not familiar with the companies that they would connect me to and i voiced my uncertanties, they were nice enough to send me an e mail regarding all the details and special offers going on with the companies that they would connect me to if i was to accept their free help. the email was very easy to understand for someone who doesnt know that much about this sort of thing. i do not regret letting utility one connect my utilities as i am very happy with the companies that they have connected me to,and am glad i did not have to ring up all the different companies and get everything connected myself.
i would recommend to those who need their utilities connected to use utility ones free service.

]]> By: Sarah http://www.kevinyank.com/blog/archives/stay-away-from-utilityone/comment-page-1#comment-68090 Sarah Sun, 02 Dec 2007 07:56:53 +0000 http://www.kevinyank.com/blog/archives/stay-away-from-utilityone/#comment-68090 I worked at Utility One and I can assure you that it is a great service. We deal with hundreds of customers a day, and in case you havent noticed, everyone makes mistakes! so a couple of people out of a thousand customers we deal with we may make a mistake with, well deal with it! What company has never made mistakes? and just because I use to work there doesnt mean anything, the people there are nice, however the managers are pretty rude. But every time we make a mistake, which isnt too often, we always give the customer a gift, to say sorry, For example, a customer recieved a free mobile just the other day, and it was a very expensive one. So stop being sooks and grow up. Every single company makes mistakes, so do something worthwhile with your time than just complain. I worked at Utility One and I can assure you that it is a great service. We deal with hundreds of customers a day, and in case you havent noticed, everyone makes mistakes! so a couple of people out of a thousand customers we deal with we may make a mistake with, well deal with it! What company has never made mistakes? and just because I use to work there doesnt mean anything, the people there are nice, however the managers are pretty rude. But every time we make a mistake, which isnt too often, we always give the customer a gift, to say sorry, For example, a customer recieved a free mobile just the other day, and it was a very expensive one. So stop being sooks and grow up. Every single company makes mistakes, so do something worthwhile with your time than just complain.

]]> By: Innes http://www.kevinyank.com/blog/archives/stay-away-from-utilityone/comment-page-1#comment-62935 Innes Tue, 06 Nov 2007 22:13:27 +0000 http://www.kevinyank.com/blog/archives/stay-away-from-utilityone/#comment-62935 Many thanks for your post. I am moving in a couple of weeks, and will steer well clear of Utility One. I thought about using their service, but have no problem with doing it all myself. Many thanks for your post. I am moving in a couple of weeks, and will steer well clear of Utility One. I thought about using their service, but have no problem with doing it all myself.

]]> By: James http://www.kevinyank.com/blog/archives/stay-away-from-utilityone/comment-page-1#comment-43841 James Thu, 09 Aug 2007 23:23:08 +0000 http://www.kevinyank.com/blog/archives/stay-away-from-utilityone/#comment-43841 Oh, well. I wish I'd stumbled on your site BEFORE I ticked the box! My girlfriend and I have just bought a house in Brisbane and the UtilityOne option was aided and abetted by the conveyancing firm doing our legals, who had it as an option on their letter of instructions. Like you, I usually steer away from these things, but thought "What the hell?" on this occasion. Our experience was very similar to yours- it would have been simpler and easier to have made the arrangements ourselves, given the amount of times we had to go back to Utility One to get them to correct their errors. I am, however, deeply satisfied to see that your post remains amongst the highest ranked Google search result for “UtilityOne” after the official website itself. Your line about their service being over-priced was very apt. Oh, well. I wish I’d stumbled on your site BEFORE I ticked the box! My girlfriend and I have just bought a house in Brisbane and the UtilityOne option was aided and abetted by the conveyancing firm doing our legals, who had it as an option on their letter of instructions. Like you, I usually steer away from these things, but thought “What the hell?” on this occasion.

Our experience was very similar to yours- it would have been simpler and easier to have made the arrangements ourselves, given the amount of times we had to go back to Utility One to get them to correct their errors.

I am, however, deeply satisfied to see that your post remains amongst the highest ranked Google search result for “UtilityOne” after the official website itself. Your line about their service being over-priced was very apt.

]]> By: Rohan http://www.kevinyank.com/blog/archives/stay-away-from-utilityone/comment-page-1#comment-6301 Rohan Sat, 03 Feb 2007 02:45:22 +0000 http://www.kevinyank.com/blog/archives/stay-away-from-utilityone/#comment-6301 Interestingly, this post is currently the highest ranked Google search result for "UtilityOne" after the official website itself. Interestingly, this post is currently the highest ranked Google search result for “UtilityOne” after the official website itself.

]]>