Yes, I’m Canadian

Over the past week, I have decided once and for all to keep my computer out of the hands of Streetwise, a popular Apple retailer here in Melbourne.
I have previously written about Streetwise, an Apple Authorised Service Centre, and its policy of holding onto computers while they wait days for replacement parts to arrive so […]

For those who’ve asked, here’s an update on the situation with Streetwise and the Apple Service Rating that I wrote about in my last post.
Streetwise replied almost immediately to my email complaint:

Hi Kevin,
I’m not sure why the technician on Saturday would have told you that - perhaps there was some sort of misunderstanding.
I do apologise […]

Streetwise is my local Apple retailer. It’s where I bought my MacBook laptop and my Epson printer, and it’s where I was planning to buy a lot of other computery things in the near future.
Unfortunately, my MacBook is in need of a little in-warranty TLC (a crack has a developed in the casing, a common […]

My copy of the newly-released Mac OS X Leopard arrived on my desk on launch day before I even got to work. I resisted installing it until I could update my system back-up that night, but at this point I’ve been using the new operating system for a full 48 hours. Aside from a couple […]

Though it has been a long time since I received anything truly worthwhile from them, I have somehow managed to remain subscribed to the Web Development Zone newsletter of TechRepublic.com. Its content has remained consistently unremarkable for at least the past year, which, I suppose, is why it has failed to attract enough attention for […]

It’s aliiiiiiiiiive! The first copies of Simply JavaScript—SitePoint’s latest book, co-written by me and Cameron Adams—have arrived! And if you’ll forgive my obvious bias, it looks awesome.
I’m so proud of what Cameron and I have achieved with this book. We knew from the beginning that it wasn’t worthwhile writing another beginner’s JavaScript book unless we […]

Look ma – no unread email!
At the risk of tempting fate, I’m posting it for all to see: my email inbox is empty! This time last week, I had some 1,000 unread messages vying for my attention. Things were starting to slip through the cracks, and it was time for a big cleanup.
The biggest step […]

As if I needed another project to occupy my spare time, I’ve launched a new open source project: Pocket Pocket Query.
From the project page:
A portable application for JavaME/MIDP-enabled devices (including most mobile phones) that enables you to browse an XML database of geocache information—in particular, the Pocket Query data generated by the geocaching.com web site—wherever […]