Author Archive for Kev
Streetwise Will Throw Away Your Mac’s Serial Number
2 Comments Published by Kev March 20th, 2008 in rants, geekdom, techOver the past week, I have decided once and for all to keep my computer out of the hands of Streetwise, a popular Apple retailer here in Melbourne.
I have previously written about Streetwise, an Apple Authorised Service Centre, and its policy of holding onto computers while they wait days for replacement parts to arrive so […]
For those who’ve asked, here’s an update on the situation with Streetwise and the Apple Service Rating that I wrote about in my last post.
Streetwise replied almost immediately to my email complaint:
Hi Kevin,
I’m not sure why the technician on Saturday would have told you that - perhaps there was some sort of misunderstanding.
I do apologise […]
Apple Service Rating Harms Customer Service
3 Comments Published by Kev November 17th, 2007 in rants, geekdom, techStreetwise is my local Apple retailer. It’s where I bought my MacBook laptop and my Epson printer, and it’s where I was planning to buy a lot of other computery things in the near future.
Unfortunately, my MacBook is in need of a little in-warranty TLC (a crack has a developed in the casing, a common […]
Workaround: Mac OS X Leopard Docked Folder Icon Madness
8 Comments Published by Kev October 29th, 2007 in rants, techMy copy of the newly-released Mac OS X Leopard arrived on my desk on launch day before I even got to work. I resisted installing it until I could update my system back-up that night, but at this point I’ve been using the new operating system for a full 48 hours. Aside from a couple […]
Photos: Rubicon Valley Horse Riding
1 Comment Published by Kev October 7th, 2007 in personal, geekdomFor the main event for our three-day getaway in and around Marysville, Jess and I went horse riding in Rubicon Valley on a perfect morning. We lucked out and got a guide all to ourselves, so we got to learn a lot more about riding than we had done on our previous ride.
Jess’s horse Bounty […]
Having one too many dusty CDs taking up shelf space, I’ve decided not to buy music in physical form any more. I don’t care how many exclusive, special edition DVDs and fancy-pants packaging they dangle out there—it’s time to move past the physical disc.
By itself, that’s easy enough to do. There are plenty of places […]
The postcard for The Impro Cave that I put above the coffee machine at work has been co-opted in an effort to promote best practices when making coffee. Ironically, I think Mark is the only person in the photo who would approve of this.
Just in case you were wondering, the photo at right is not a geocache.
I met briefly with Maggie Maguire, CEO of the Abbotsford Convent today about my interest in placing a geocache on the Convent grounds. On the way, I stopped to pick up Down on the Farm, a popular cache at nearby Collingwood Children’s […]
Though it has been a long time since I received anything truly worthwhile from them, I have somehow managed to remain subscribed to the Web Development Zone newsletter of TechRepublic.com. Its content has remained consistently unremarkable for at least the past year, which, I suppose, is why it has failed to attract enough attention for […]
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